Laughable lines from learners in training sessions!

dog homework-001

I’ve been a trainer for the best part of 25 years. I’m STILL amazed by the lines some learners come out with in the training room, thinking me and my colleagues haven’t heard them before. Can you relate to any of these humdingers?!

A delegate barges into the training room for the first time, no introduction, the session hasn’t even started yet and asks: “What time do we finish?”

A small clique of learners sat disgruntled since 9am. YOU know you’re starting at 9:30am. Their MANAGER knows the session starts at 9:30am (he/she had an email confirming “kick off ” weeks ago). You announce: “We’ll get underway at 9:30am folks.” Only to hear: “Well, WE were told it started at 9 o’clock!”

Following Workshop 1, you set the group a task to submit and complete before the second session. It’s now Day 2 and one of the learners approaches you prior to starting and says: “Did you manage to take a look at my work that I emailed at 11.59pm last night?”

“Morning everyone! Before we start, can I just check that you’ve all printed off the workbook I sent you ten days ago via email?” Reply from at least four people: “I didn’t get your email!”

“Hi, hello! It’s Adrian is it? You’re the trainer? Yes? OK! Hmmm…would you mind if I kept my mobile phone on because, I’m SO full of my own self-importance, I’m waiting for a VERY important call and, if I don’t answer it, planet Earth will implode…?”

Slightly embarrassed, half-in-half-out-of-the-doorway: “Excuse me? Is this the session on Sexually Transmitted Infections?!”

“My Manager sent me.”

“Can I have the window open* closed* air conditioning on* air conditioning off* radiator on* radiator off* blinds up* blinds down*?” <delete as applicable!!>

Thanks for completing this evaluation form. What’s the biggest learning point you’ll take away from this training session today? “The sandwiches were rank!”

Ade.

Click here for our website!

Stop messing with your mobile!

mobile

I had a Manager who believed that delegates should leave their phones/email alone when they were on training. This was THEIR protected time for their development, without distractions. This must have sunk in with ‘yours truly’ as my phone is off and I don’t look at it during breaks whenever I attend a course. I make staff and clients aware that I’m away, what I’m doing, “out of office” etc.

A colleague and I delivered a session this week. During a break, a delegate got her laptop out, tuned into our Wi-Fi and started working, answering emails etc. When break was over and the next activity started, she was STILL on her machine in the background! Downright rude! It called for one of us to be assertive and ask her to re-join the group.

Are mobiles a menace?!

Ade.

www.develop-meant.com

 

Oh no! I hate role play!

Role play 3

Every now and again, we include role play in some of our training sessions. More often than not, one or two learners will sigh and make it quite clear that they HATE HATE HATE role play!

One of my colleagues calls it “skills practice”. Nevertheless, however hard we try to “wrap it up” as something woolly and fluffy, for some folk, it’s like we’re asking them to walk across barbed wire!

Why do you think this is? Do you have any top tips to convince the cringers in the audience to go with it?

Ade.

http://www.develop-meant.com

The Smiling Assassin!

0

You’ve had an amazing day’s training. All your fears, doubts and apprehension around whether the session would go well are unfounded. Fifteen happy learners, fully engaged. They’ve loved the content, enjoyed the activities and even laughed at your jokes!

Fifteen happy learners filling out evaluation forms – or so you thought!

<Cue scary laughter>

You review the feedback. Gasp! Fourteen happy learners and then someone I call “The Smiling Assassin”. Fourteen learners thought you were the “Torville and Dean” of trainers. HE thought you were “Eddie The Eagle Edwards”. Fourteen learners would shout from the rooftops that you’re the reincarnation of Albert Einstein. HE thought you were an extra from “The Only Way Is Essex”. Fourteen learners hung on your every word the whole day long. HE hung on for dear life!

Have you ever been faced with this situation? How did you deal with it? Did you brush the comments off? Did you approach the disgruntled delegate? How can us trainers deal with “smiling assassins”?!

Ade.