Evaluation: “The biscuits were soggy!”

soggy biscuit

Is it too much to ask that the learners who attend our training courses give consideration to the blood, sweat and tears (and beers!) that go into designing our programmes?

Do they acknowledge the hours of research we undertake to demonstrate that we “know our stuff”? Do they think about the careful planning and timing that goes into each of the
activities? Do they realise we’ve thought long and hard about meeting individual needs, inclusivity and different learning styles?

So, when it comes to them evaluating what we do – with our feedback forms looking for qualitative thoughts and reflection – why is it we get: “The toilets were TOO far away
from the training room…” and: “The biscuits were soggy!”??!!

Have you received any weird (yet slightly wonderful!) comments that have made you smile (or sigh with disbelief!) at the end of a training course?

Ade.

www.develop-meant.com

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