You’ve had an amazing day’s training. All your fears, doubts and apprehension around whether the session would go well are unfounded. Fifteen happy learners, fully engaged. They’ve loved the content, enjoyed the activities and even laughed at your jokes!
Fifteen happy learners filling out evaluation forms – or so you thought!
<Cue scary laughter>
You review the feedback. Gasp! Fourteen happy learners and then someone I call “The Smiling Assassin”. Fourteen learners thought you were the “Torville and Dean” of trainers. HE thought you were “Eddie The Eagle Edwards”. Fourteen learners would shout from the rooftops that you’re the reincarnation of Albert Einstein. HE thought you were an extra from “The Only Way Is Essex”. Fourteen learners hung on your every word the whole day long. HE hung on for dear life!
Have you ever been faced with this situation? How did you deal with it? Did you brush the comments off? Did you approach the disgruntled delegate? How can us trainers deal with “smiling assassins”?!